Privacy Policy
Last updated: January 2026
Introduction
Welcome to Clear Abuja. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our waste management reporting platform.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
When you register for an account, we collect:
- Full name
- Email address
- Phone number
- Account credentials (encrypted)
Report Data
When you submit waste reports, we collect:
- Location data (GPS coordinates)
- Photographs of reported waste
- Description and categorization of waste
- Timestamps
Collector Information
For verified collectors, we additionally collect:
- Government-issued identification
- Proof of address
- Bank/payment details for earnings
- Vehicle registration (if applicable)
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and manage waste reports
- Verify collector identities and credentials
- Facilitate communication between citizens and collectors
- Calculate and distribute reward points
- Send important updates and notifications
- Analyze usage patterns to improve our platform
- Comply with legal obligations
Data Sharing and Disclosure
We may share your information with:
- Waste Collectors: We share your contact details (phone number/email) with the specific Collector assigned to your report to enable direct communication and efficient service fulfillment.
- Government Agencies: Aggregated, anonymized data for environmental planning
- Service Providers: Third parties who help us operate our platform
- Legal Requirements: When required by law or to protect rights
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure password hashing
- Regular security audits
- Access controls and authentication
- Secure cloud infrastructure
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your account and data
- Portability: Request your data in a portable format
- Withdraw Consent: Opt out of marketing communications
To exercise these rights, please contact us at [email protected].
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Report data may be retained longer for statistical and environmental tracking purposes in anonymized form. Upon account deletion, personal data is removed within 30 days, except where retention is required by law.
Cookies and Tracking
We use essential cookies to maintain user sessions and preferences. We may also use analytics tools to understand how our platform is used. You can control cookie preferences through your browser settings.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us: