Privacy Policy
Last Updated: December 2024
🔒 Introduction
Welcome to Waste Disposal. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our waste management platform.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
📋 Information We Collect
We collect several types of information to provide and improve our services:
Personal Information
- Account Information: Name, email address, phone number, and password
- Profile Data: Profile photo, user preferences, and account settings
- Verification Documents: For waste collectors, we may collect National Identification Numbers (NIN) and supporting documentation
Usage Data
- Report Information: Photos, descriptions, and geolocation data of waste reports
- Activity Logs: Actions taken within the platform, timestamps, and interaction patterns
- Device Information: IP address, browser type, operating system, and device identifiers
Location Data
With your permission, we collect precise location data when you create waste reports. This information is essential for efficient waste collection and route optimization.
⚙️ How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, maintain, and improve our waste management platform
- Account Management: To create and manage your account, verify your identity, and authenticate access
- Communication: To send you updates, notifications, and respond to your inquiries
- Analytics: To understand how users interact with our platform and improve user experience
- Security: To detect, prevent, and address fraud, abuse, and security issues
- Compliance: To comply with legal obligations and enforce our terms of service
- Rewards Program: To calculate, track, and distribute points for verified reports
🛡️ Data Storage & Security
We take the security of your personal information seriously and implement industry-standard measures to protect it:
- End-to-end encryption for sensitive data transmission
- Secure, encrypted storage for all user data
- HttpOnly, signed cookies for authentication tokens
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Protection of Personally Identifiable Information (PII), including NIN data
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to maintain the highest standards.
🔗 Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our platform:
- Cloud Storage: We use Supabase for secure storage of images and documents
- Analytics: Third-party analytics tools to understand platform usage
- Email Services: For sending transactional emails and notifications
These third parties are contractually obligated to protect your information and use it only for the purposes we specify. We do not sell your personal information to third parties.
✋ Your Rights & Choices
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you
- Correction: You can update or correct inaccurate information through your account settings
- Deletion: You can request deletion of your account and associated data
- Data Portability: You can request a copy of your data in a portable format
- Withdrawal of Consent: You can withdraw consent for data processing at any time
- Opt-Out: You can opt out of marketing communications while still receiving essential service notifications
To exercise these rights, please contact us using the information provided in the Contact Us section.
📅 Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention Periods:
- Active account data: Retained while your account is active
- Deleted account data: Permanently removed within 30 days of deletion request
- Report data: Retained for analytics and historical records
- Legal compliance data: Retained as required by applicable laws
👶 Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.
If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible. If you believe we have collected information from a child under 13, please contact us immediately.
📝 Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
We will notify you of any material changes by:
- Posting the updated policy on this page with a new "Last Updated" date
- Sending you an email notification (if you have an account)
- Displaying a prominent notice on our platform
Your continued use of our services after such modifications constitutes your acknowledgment and acceptance of the updated Privacy Policy.
📧 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Waste Disposal Privacy Team
Email: privacy@Waste Disposal.com
We will respond to your inquiry within 30 days.
Thank you for trusting Waste Disposal with your information. We are committed to protecting your privacy and maintaining the security of your data.